What if I'm in the middle of treatment when I change health care plans and my current doctor isn't in the network?
You should contact both your prior and new physicians to notify them of the change in health care plan. They may be able to direct you as to how to transition health plans, or your new physician may be able to review your medical history and work with you to complete your current treatment.

You may also want to notify the Member Services department of your new plan and ask if it is necessary for a review of your case by the health plan's medical director. If the medical director believes it's in your best interest to continue seeing your current doctor to complete your treatment, your new health care plan will coordinate your care with your prior health plan carrier.

The information above summarizes general employee benefit provisions. It is not intended to specify details of any particular employer's plan, nor is it a guarantee of benefits. Contact your benefit representative about specific details regarding your company's employee benefit plan.